This complaints channel has been implemented in the organization to channel internal communications and reports that its members wish to make.

The system has been designated as the Complaints Channel, in compliance with Law 2/2023, of February 20, regulating the protection of persons who report regulatory infractions and anti-corruption measures.

Below is a summary of the most relevant aspects:

Through this channel, only communications and reports submitted by the following will be collected:

• Persons who have worker status.
• Self-employed individuals.
• Shareholders, participants and persons belonging to the administrative, management or supervisory body, including non-executive members.
• Any person who works for or under the supervision and direction of contractors, subcontractors and suppliers.
• Volunteers, interns, workers in training periods, as well as those whose employment relationship has not yet begun (if they obtained information about infractions during the selection or pre-contractual negotiation process).

The subject matter of communications may include:

• public procurement,
• financial services, products and markets, and prevention of money laundering and terrorist financing,
• product safety and compliance,
• transport safety,
• environmental protection,
• radiation protection and nuclear safety,
• food and feed safety, animal health and animal welfare,
• public health,
• consumer protection,
• privacy protection and personal data protection, and security of networks and information systems,
• infractions affecting the financial interests of the European Union,
• infractions relating to the internal market, including infractions of European Union rules on competition and state aid, as well as infractions relating to the internal market in connection with acts that violate corporate tax rules or practices aimed at obtaining a tax advantage that distorts the object or purpose of the applicable corporate tax legislation.

The channel is enabled through a QR code that will be made available to personnel subject to this system.